Privacy policy

ZYPPET — Privacy Policy

Last Updated: August 20, 2026

At ZYPPET, we respect your privacy and are committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose and protect your information when you visit or purchase from our online store.

By using the ZYPPET website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit or use our website, we may collect certain information necessary to operate our store and provide our services.

Personal Information

Depending on how you interact with ZYPPET, we may collect:

  • Name
  • Email address
  • Billing address
  • Shipping address
  • Phone number
  • Order details
  • Payment-related information
  • Account information
  • Information you provide when contacting customer support

Payment information may be processed securely by third-party payment providers. ZYPPET does not necessarily receive or store your complete payment card details.

Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Approximate location
  • Pages visited
  • Referring website
  • Website interactions
  • Date and time of visits

This information helps us understand how visitors use our website and improve the shopping experience.

2. How We Use Your Information

We may use the information we collect to:

  • Process and fulfill orders
  • Process payments
  • Deliver products
  • Provide order updates and tracking information
  • Respond to customer inquiries
  • Provide customer support
  • Manage customer accounts
  • Improve our website, products and services
  • Personalize your shopping experience
  • Prevent fraud and unauthorized activity
  • Maintain website security
  • Analyze website performance
  • Send marketing communications where permitted
  • Run advertising and remarketing campaigns
  • Comply with applicable legal obligations

3. Shopify

Our online store is powered by Shopify.

Shopify provides the ecommerce infrastructure that allows us to operate our online store, process orders and provide certain ecommerce services.

Information submitted through our store may be processed by Shopify and its service providers in accordance with their applicable privacy practices.

4. Payment Information

When you make a purchase, your payment may be processed through third-party payment providers.

These providers may collect and process payment information necessary to complete your transaction.

ZYPPET does not intentionally store complete credit or debit card numbers on our own systems.

Payment providers may have their own privacy policies and terms governing how they process your information.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to:

  • Keep our website functioning properly
  • Remember shopping preferences
  • Maintain shopping carts
  • Understand website usage
  • Measure advertising performance
  • Improve website functionality
  • Provide relevant advertising

You may be able to control or disable certain cookies through your browser settings.

Disabling cookies may affect some website functionality.

6. Advertising and Marketing

ZYPPET may use third-party advertising and analytics services, including platforms such as Meta, to promote our products and understand advertising performance.

These services may use cookies, pixels or similar technologies to measure interactions with advertisements and, where permitted, provide relevant advertising.

Depending on applicable laws and your choices, you may have options to limit certain forms of personalized advertising.

7. Email Communications

If you subscribe to our newsletter or otherwise provide permission to receive marketing communications, we may send you:

  • Product updates
  • Promotions
  • Special offers
  • New product announcements
  • Other ZYPPET marketing communications

You may unsubscribe from marketing emails at any time by using the unsubscribe link included in the email or by contacting us.

Transactional communications, such as order confirmations and shipping updates, may still be sent when necessary to fulfill your order.

8. How We Share Information

We may share information with trusted third parties when necessary to operate our business and provide services.

These may include:

  • Shopify
  • Payment processors
  • Shipping and delivery providers
  • Order fulfillment partners
  • Technology and hosting providers
  • Analytics providers
  • Advertising platforms
  • Customer support providers
  • Professional advisors
  • Government authorities where legally required

We do not sell your personal information simply for the purpose of selling your information to third parties.

9. International Data Transfers

Because ZYPPET may serve customers internationally and use service providers located in different countries, your information may be processed or stored outside the country where you live.

Where required, we will take appropriate measures for handling personal information in accordance with applicable laws.

10. Data Security

We take reasonable administrative, technical and organizational measures to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • Providing our services
  • Completing transactions
  • Maintaining business and financial records
  • Resolving disputes
  • Preventing fraud
  • Complying with legal obligations

The specific retention period may depend on the type of information and the applicable legal requirements.

12. Your Privacy Rights

Depending on where you live and applicable privacy laws, you may have certain rights regarding your personal information.

These may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of certain information
  • Request information about how your data is used
  • Withdraw consent where processing is based on consent
  • Opt out of certain marketing communications
  • Exercise other rights provided by applicable law

To make a privacy-related request, please contact us through our Contact Us page.

We may need to verify your identity before completing certain requests.

13. Children's Privacy

ZYPPET is an ecommerce store intended for general consumers.

We do not knowingly collect personal information from children where doing so is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

14. Third-Party Websites

Our website may contain links to third-party websites, services or platforms.

We are not responsible for the privacy practices, content or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

15. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology or legal requirements.

When we make changes, we will update the Last Updated date at the beginning of this policy.

We encourage you to review this page periodically.

16. Contact Us

If you have questions about this Privacy Policy or how ZYPPET handles your personal information, please contact us through our Contact Us page.

ZYPPET
Better Products. Happier Pets.