ZYPPET Shipping Policy

Last updated: August 20, 2026

At ZYPPET, we aim to make your shopping experience simple and reliable. This Shipping Policy explains how we process and deliver orders placed through our website.

1. Order Processing

Orders are processed after successful payment confirmation.

We aim to process and dispatch orders as quickly as possible. Processing times may vary depending on product availability, order volume, weekends and public holidays.

Once your order has been shipped, you may receive shipping and tracking information where available.

2. Delivery Time

Estimated delivery time may vary depending on your location, product availability and the shipping partner handling your order.

Typical delivery times will be displayed or communicated where applicable.

Please note that delivery estimates are not guaranteed and may be affected by circumstances outside our control, including weather conditions, transportation delays, service disruptions or other unforeseen events.

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any applicable free-shipping offers will be subject to the terms and conditions of the relevant promotion.

4. Order Tracking

When tracking information is available, it may be provided through your order confirmation, shipping notification or customer account.

You can use the tracking information to check the current status of your shipment.

5. Delivery Delays

While we work with our shipping partners to deliver orders on time, occasional delays may occur.

ZYPPET is not responsible for delays caused by circumstances beyond our reasonable control, including:

• Severe weather
• Natural disasters
• Transportation disruptions
• Courier service delays
• Public holidays
• Incorrect or incomplete delivery information
• Events outside our control

If your order appears significantly delayed, please contact our support team so we can assist you.

6. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information during checkout.

If an order cannot be delivered because of an incorrect or incomplete address, additional shipping or reshipping charges may apply where applicable.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible.

Where appropriate, please provide photographs or other relevant information so that we can review the issue and assist you with the next steps.

8. Undelivered or Returned Packages

If a package is returned to us because it could not be delivered, we may contact you to arrange the next steps.

Additional shipping charges may apply for reshipment depending on the circumstances.

9. Contact Us

If you have questions about your order or shipment, please contact the ZYPPET support team through our Contact Us page.

We're happy to help with order and delivery-related questions.